Always encourage students to pay through the Quraniah platform. This ensures a secure transaction and helps you avoid scams or payment issues. Be transparent and honest with Quraniah staff about any payment-related concerns.
Can I offer discounts or promotions to my students directly?
Quraniah encourages tutors to attract and retain students through excellent teaching and competitive pricing. However, all discounts or promotions should be offered through the Quraniah platform. This ensures a transparent and fair pricing structure for all tutors and students. If you have ideas for promotions, feel free to share them with
What if a technical issue occurs during a class, and I’m unable to complete it?
We understand that technical difficulties can arise. If a class is interrupted due to a technical issue on Quraniah’s end, the student will not be charged, and you will be compensated for your time. If the issue is on the student’s side, we encourage you to reschedule the class at a
How does Quraniah ensure the quality of students?
While we don’t have a formal screening process for students, we encourage them to provide detailed information about their learning goals and experience when they sign up. We also promote open communication between tutors and students to ensure a good fit and a positive learning environment. Additionally, our review system allows
What happens if a student disputes a payment or cancels a class last minute?
Quraniah has a fair dispute resolution process in place. If a student raises a dispute, we will carefully review the situation and gather evidence from both parties. Our goal is to reach a fair and equitable solution for everyone involved. If a student cancels a class last minute, our cancellation policy
Why can’t students pay me directly? Why does Quraniah hold the payment?
Quraniah acts as a trusted intermediary to ensure a secure and fair payment process for both tutors and students. By handling payments, we: – Protect tutors from potential scams or non-payment issues. – Offer students peace of mind by verifying tutor credentials and class quality. – Streamline the payment process and
Is my personal and payment information secure on your platform?
Yes, we take your security and privacy seriously. Quraniah uses industry-standard encryption and security measures to protect your personal and payment information. We comply with all relevant data protection regulations to ensure your information is handled responsibly.
How do I choose a tutor that’s right for me?
Our platform features detailed tutor profiles that include qualifications, experience, teaching style, and reviews from other students. You can also filter tutors based on your preferences and learning goals.
Can I try a class before committing to a monthly subscription?
Absolutely! We offer the option to book single classes with tutors on a pay-as-you-go basis. This allows you to experience Quraniah and find a tutor that suits your learning style before subscribing to a monthly plan.
How does Quraniah’s commission system work for tutors?
Quraniah charges a commission on the earnings paid to tutors by students. This commission starts at 20% for new tutors and decreases as the tutor completes more classes on the platform. With increased experience and a larger student base, the commission can go as low as 10%. This model is designed
How often are tutors paid?
To ensure tutors are well-supported, Quraniah offers weekly payouts for all completed classes.
What payment methods do you accept for student subscriptions?
We currently accept major credit and debit cards for monthly subscription payments.